Get More 5-Star Reviews on Autopilot
Your reputation is your most powerful marketing tool. We build automated systems that collect reviews, respond instantly with AI, and turn happy customers into social proof — without you lifting a finger.
Everything you need to own your online reputation
Eight powerful modules working together so you never miss a review, lose a lead, or let a bad experience go unaddressed.
Automated Review Requests
SMS and email review requests sent after every job, timed perfectly for when the customer is happiest. No awkward asking — it just happens.
✓ Set and forgetAI Review Replies
Respond to every Google review instantly with AI-crafted replies that match your brand voice. Professional, personal, and always timely.
✓ Sub-60-second responsesReview Monitoring Dashboard
See all your reviews across Google, Facebook, and more in one place. No more checking multiple platforms — everything at a glance.
✓ Multi-platformWebsite Review Widgets
Display your best reviews directly on your website with auto-updating widgets. Build trust the moment a visitor lands on your page.
✓ Always up to dateVideo Review Capture
Customers record video testimonials straight from their phone via a simple link. No app needed — just authentic, powerful social proof.
✓ One-tap recordingSocial Proof Auto-Posts
New 5-star reviews are automatically shared to your social media channels. Turn every great review into free marketing content.
✓ Hands-free contentReview Funnels
Filter happy customers from unhappy ones before they leave a public review. Happy customers go to Google; unhappy ones come to you first, privately.
✓ Protect your ratingReputation Reports
Track your star rating trends, response times, and customer sentiment over time. Monthly reports show exactly how your reputation is growing.
✓ Data-driven decisions
Live in 3 simple steps
We handle all the technical work. You just keep doing what you do best — delivering great service.
Discovery & Audit
We review your current online presence, existing reviews, and customer journey. Then we map out exactly where automated review requests will have the biggest impact for your business.
Build & Connect
We set up your review request automations, configure your AI reply engine, connect your Google and Facebook profiles, and install review widgets on your website. Everything is tailored to your brand voice.
Launch & Optimise
We go live, monitor the first results, and fine-tune your request timing and messaging for maximum conversion. You get monthly reputation reports showing exactly how things are tracking.
Try our free Review Booster tool
Not ready for the full system? Start with our free Review Booster — it generates a custom review request message you can send to customers right now. No sign-up needed.
Use Review Booster Free →What this looks like for your industry
Real-world patterns we've built for UK service businesses. Yours will look similar — tuned to your operation.
Plumbers, electricians, sweeps
Job complete in the field → SMS review request 2 days later → positive replies routed to Google, negative routed to private feedback form. Owner gets a notification on any 1–3 reply within minutes.
Chiros, dentists, salons
Patients prompted after each visit. New patients get extra prompts for the longest review pattern (highest conversion potential). Sentiment-flagged complaints routed to the practice manager immediately.
Restaurants, B&Bs, holiday lets
Post-stay or post-visit review prompts split across Google, TripAdvisor, and Trustpilot based on platform priority. Multi-channel monitoring catches new reviews on all three within minutes.
Accountants, consultants, agencies
Annual or end-of-engagement review prompts — less frequent but higher-quality. AI-drafted responses keep the founder's voice consistent even when their PA handles posting.
Things people ask before signing up
Which review platforms can you monitor?
Google Business Profile, Facebook, Trustpilot, TripAdvisor, Yelp, Booking.com, and industry-specific sites like Checkatrade or Bark. We can also bring in any review platform with an API. All surfaced in one unified review dashboard.
Won't customers find review-prompting annoying?
Not when done right. We use SMS rather than email (95%+ open rate), keep the request short ("How was your visit today?"), and prompt at the right moment — usually 24–72 hours after the experience. Most customers happy to oblige; respect-the-no behaviour built in.
Is routing negative reviews to a private form against the rules?
We never block anyone from leaving a public review — that's against Google's terms. We simply route low-rating responses to also leave private feedback first, which lets you respond and resolve before they decide whether to post publicly. Most platforms encourage this approach.
Do you actually respond to reviews for me?
By default, AI drafts the responses (matching your brand voice from training) and you approve them with one tap. Want fully managed? We have a managed-response add-on where our team writes and posts every reply within 24 hours. Most clients start with the AI-draft approach and use it forever.
How does this help my local SEO?
Google's local algorithm rewards review recency, review velocity (steady stream of new reviews), and review responses. A reputation engine that consistently generates new reviews and ensures every one gets a thoughtful response is one of the highest-leverage local-SEO moves you can make.
What about review gating compliance?
Our system follows current Google guidance. The pre-routing rating question is acceptable under Google's terms because every customer can still leave a public review at any time — we just make sure unhappy ones also get private follow-up first. Fully transparent, fully compliant.
Pairs well with
Most clients run this alongside one or more of these.
Ready to build a 5-star reputation?
Book a free 30-minute call. We’ll audit your current reviews, show you what’s possible, and build a plan to get more 5-star reviews flowing in — no obligation.
Book Your Free Strategy Call →Free call · No obligation · Based in East Sussex, serving UK businesses
The 4.5-star business that looks invisible
You do great work. Your customers love you. But on Google, you have 11 reviews. Your competitor down the road has 187. When a prospect compares the two, they don’t care that yours are higher quality on average — they care that the other one looks more proven.
Most service businesses dramatically under-collect reviews from happy customers. Less than 10% of satisfied customers leave a review unprompted — not because they don’t want to, but because the friction of opening Google, finding your listing, clicking the right button, and writing something coherent is just enough work that they don’t bother.
Meanwhile, the unhappy ones leave reviews instantly. That asymmetry creates a public-image problem that distorts the picture buyers see. A real reputation management system fixes both sides: make it easy for happy customers to review, and respond fast and well to negative ones.
A reputation engine that runs in the background
We build an automated review request flow that triggers a few days after every job, appointment, or purchase. Customer gets an SMS: "How did we do today? Reply 1–5." If they reply 4 or 5, they get a one-tap link straight to your Google review page (or Facebook, or Trustpilot, depending on what you’re building). If they reply 1–3, they get routed to a private feedback form so you can fix the issue before it becomes a public review.
On top of that, we monitor every review platform you care about and surface every new review in one dashboard. AI-drafted responses for every review — you read, tweak if needed, send. No 5-star review goes unacknowledged, no 1-star review goes unanswered for days.
Result: review volume goes up by 3–5× in 90 days for most clients, average star rating ticks up because you’re catching unhappy customers before they post publicly, and your local search ranking improves as Google rewards businesses with active, recent review activity.