💻 Built for IT Support & Managed Service Providers

AI Automation & Chatbots for IT Support & Managed Service Providers

Stop losing leads after hours. Stop chasing clients manually. Let AI handle the repetitive work so you can focus on what you do best.

📊 IT support companies using automated triage resolve tickets 40% faster on average.
Book a Free Strategy Call Calculate Your ROI →

Sound familiar?

These are the growth blockers we hear from it support & managed service providers every week:

  • 😤Overwhelming ticket volumes
  • 😤Manual sla tracking
  • 😤No structured client onboarding
  • 😤Slow response to urgent support requests

What we automate for you

Plug-and-play AI systems built specifically for it support & managed service providers:

  • Automated ticket triage and routing
  • Sla breach alert workflows
  • New client onboarding sequences
  • Proactive maintenance notification campaigns
24/7
Automated responses, day and night
<60s
Average AI response time to new leads
10+
Hours saved per week on average
How It Works

Up and running in 2–4 weeks

We handle everything — you just log in and watch the leads come in.

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1. Discovery Call

We audit your current workflow and identify the 3 highest-impact automations for your it support companies business.

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2. We Build It

Our team builds and integrates your AI systems with your existing tools. You approve everything before it goes live.

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3. Go Live

We launch, monitor for 2 weeks, and optimise. You get a live dashboard showing exactly what's happening.

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4. Ongoing Support

Monthly strategy calls, continuous improvements, and new automations as your business grows.

FAQ

Common questions from it support & managed service providers

Everything you need to know before booking a call.

For it support & managed service providers, the most impactful automations are: automated ticket triage and routing; SLA breach alert workflows; new client onboarding sequences. These run 24/7 without you lifting a finger.

The most common use cases we see in it support & managed service providers are: automated ticket triage and routing, SLA breach alert workflows, new client onboarding sequences, proactive maintenance notification campaigns. Each is set up once and runs automatically.

Most businesses are up and running within 2–4 weeks. We handle all the technical setup, integration with your existing tools, and train the AI on your services and brand voice.

None at all. We build and manage everything for you. You log in to a simple dashboard to see what's happening — no coding or technical skills required.

In most cases, yes. We integrate with 3,000+ tools including Calendly, Acuity, Google Calendar, Xero, QuickBooks, and most industry-specific software.

Our AI Operating Systems start from £497/month, which typically pays for itself within the first month through time saved and leads recovered. We also offer one-off automation builds from £500.

Yes. All automations are built to UK GDPR standards. Customer data stays within compliant EU/UK data centres, and we include the necessary consent mechanisms in all communication workflows.

Yes — we train your chatbot on your exact services, pricing, and FAQs. It handles routine questions 24/7 and escalates complex queries to you or your team.

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Resolve tickets faster without growing your team

Book a free 30-minute strategy call. We'll audit your current workflow, identify your biggest automation opportunities, and show you exactly what's possible — no obligation.

Book Your Free Strategy Call →

Free call · No obligation · Based in East Sussex, serving UK businesses